Identify the problem before the solution.
- Prepare to make long-term investments –effectively identifying problems requires a willingness to invest in design research that may not always yield a solution.
- Use research tools that reinforce a grassroots approach, such as focus groups and interviews with clinicians and patients.
- Identify clinical partners who understand existing problems to advise on the future design and implementation of solutions.
- Invite key stakeholders into the design process, including patients, clinicians, and administrators.
Blog post available soon!